We’re continuing to get to know the TWVA team during our birthday month and today the spotlight falls to Natalie!
Natalie was the first Associate to join Tiffany on the TWVA team back in mid-2017 and the business wouldn’t be the same without her! Here’s her Q&A …
Area of expertise at TWVA?
Marketing, systems & automation and PA support.
“Believe you can and you’re halfway there.” —Theodore Roosevelt
Your top 3 favourite podcasts/books?
The Working Woman’s Handbook by Phoebe Lovatt; Mumboss by Vicki Psarias and The Invisible Revolution by Nicola Huelin.
What is something small business owners have to deal with that you want to fix?
I love to find ways to make their lives easier. It’s so hard trying to do absolutely everything yourself so I like to find systems and processes that saves our Clients time. Whether it’s creating an automated system or finding a better and quicker process flow, I love it!
What’s your background?
I studied a secretarial diploma in college then went on to work in the corporate world for 12 years in a secretarial and PA capacity. During my time working as a PA I also completed a senior PA and EA professional development programme and my last employed role was working for a sales and marketing director which is where I picked up my marketing knowledge.
What do you like about working with TWVA?
I love being part of a team, having the support and being able to collaborate on projects to provide clients with the whole package.
What’s the coolest thing you’re working on right now?
I would normally say nurture sequences as I love setting these up for clients, but I’m currently designing a series of membership documents for a client which I’m really enjoying. I love the design element and being creative.
What are the values that drive you?
I always pride myself on being authentic, what you see is what you get (this is probably why Tiff and I get on so well!). I will always try my hardest and provide value where I can and enjoy helping people. If I don’t know something, I will say I don’t but I’m always willing to try and I thrive on learning new things.
What do you enjoy doing when you are not working?
I have a young family (two girls, the first aged 3 and the other just a few months!) so when I’m not working my time is mainly spent being mum but even then we like to get out and about as much as we can either for trips out or attending classes. When I’m not being mum, I love to spend time with my horse, going to the cinema, bowling or dinner out with hubby or friends.
Where’s your favourite place in the world?
Now, this is hard because I have two that are so different! Our honeymoon was spent in Jamaica and I absolutely loved our time there. I’m someone who is normally always so busy that I don’t stop. The atmosphere in Jamaica was so infectious though that I couldn’t help but actually relax and enjoy the calmness around us. I was quite happy to spend my days sitting by the pool and watching the world go by!
My other favourite place is down at the stables. I love the quietness – the only sounds are the horses munching on their hay and the sounds of nature. It’s my time away from the hustle and bustle of life where time stands still and you can just be with the horses. It’s like a completely different world.
What’s your secret talent that no one knows about? Or what’s the craziest thing you’ve ever done?
I don’t have a particularly crazy side but I can be rather spontaneous which my husband hates! I have a habit of going out and coming home with pets without telling him. I’ve brought home fish, a rabbit, two cats and a horse so far and now that our toddler is getting old, she seems to be following suit! She said to me a few weeks ago about going to an ‘animal shop’ which caused my husband to instantly panic at what I might bring home this time!!